Terms and Conditions
Our store
This website is operated under the name sylkstudyo. Contact us at [email protected]. Company address: Via Gabriele Pili 5, 09096 Santa Giusta OR, Italy.
Products and prices
Prices are listed in US dollars. Product pages describe the offered material, colour, construction, sizing and care. Check the selected size and colour before submitting a purchase. Screen settings can affect colour appearance.
Payment authorization
When you submit a payment request, you authorize payment of the displayed total using your selected method. Payment authorization and any order acceptance depend on the applicable payment and order processing results. A payment attempt alone does not establish that an order has been accepted.
Order acceptance and fulfillment
An accepted order is fulfilled according to its confirmed item details and our Shipping Policy. Please contact customer support with questions about an order or an address correction.
Delivery, returns and refunds
Our Shipping Policy sets out the delivery area, costs and estimated timing. Our Return & Refund Policy sets out the 30-day return window, conditions, return shipping responsibilities and refund processing. These policies apply alongside any rights provided by applicable law.
Site use and contact
Use the website lawfully and provide accurate details when requesting services. Do not misuse the store or interfere with its operation. Contact customer support for product, payment, delivery or return questions.